how we work
HERE’S WHAT IT ACTUALLY LOOKS LIKE.
Most operators have worked with consultants who showed up with frameworks and handed over an action plan. That's not us. When you work with Training Table, you get a team that stays in it with you, month after month, doing the work as an extension of your team.
sTEP ONE
We start by understanding where you actually are, not where you feel you are. You are already familiar with how third-party audits work, think of this as ours for your training program.
HOW IT STARTS
FREE TRAINING AUDIT
A diagnostic built from 20+ years of restaurant operations experience. It walks through onboarding, SOPs, platform usage, team development, and leadership training; and gives you an honest picture of where things stand. Most clients start here.
A 30-45 minute call. We want to understand your locations, your team structure, your current training state, and where the gaps are quietly costing you. You don't need to have everything figured out before you reach out. That's what this call is for.
DISCOVERY CONVERSATION
SCOPED AND MOVING
If we're a good fit, we map out an engagement together and get to work. Most clients are operational within 30 days of that first conversation.
THE ONGOING PARTNERSHIP
WHAT WE DO MONTH TO MONTH
This isn't a project with an end date. It's a working relationship with a dedicated team and the work doesn't pause between calls.
EMBEDDED INTO THE TEAM
We stay in regular contact with your operations lead, trainers, marketing leads, and leadership. If something needs to shift or rollout in your operation, we want to know about it in real time so we can help get the message and training to every level of the team.
ACTIVE CONTENT WORK
Courses are getting built. SOPs are getting written. Old materials are getting cleaned up. We’re always re-visiting better ways to do something. The work moves every month, not just when something is due.
PLATFORM MANAGEMENT
If you're on Opus or another LMS, we live in it. Uploading content, updating courses, pulling completion reports, managing user access. You've got other things to worry about.
REPORT ANALYSIS
Your LMS has great reporting. The question is whether anyone is actually reading it. Every month, we pull the data and tell you exactly what it says: who got hired, who hasn't completed their training, and which managers are actively developing their people. The data always tells a story. We'll read it for you.
TEAM DEVELOPMENT SUPPORT
We work through your shift leader and manager development too, not just hourly onboarding. The goal is a training culture that holds up when you're not in the room.
NRO SUPPORT
Opening a new location? We build what you need in advance so the rollout doesn't fall apart six weeks in. Need us on-site? No problem- we LOVE NROs. We’ll bring the energy and an extra set of hands for putting those metric shelves together.
THE OUTCOMES
Here's what clients typically experience at two inflection points.
WHAT YOU’LL SEE
At 90 Days
Your onboarding actually makes sense. New hires aren't guessing. Your leadership team has one place to go for how things should be done.
The chaos starts to quiet down.
AT 6 MONTHS
You've stopped putting out fires around training. The system holds without you being in every conversation. Your team leads have something real to work from.
Training stops feeling like a chore and starts feeling like part of how you operate.
let’s be direct
A consultant who hands you a roadmap and invoices and leaves you to figure it out
A content vendor that builds courses on request and calls it a day
A software platform with a support ticket queue
A staffing agency that fills a seat and moves on
A six-month engagement that ends with a new digital repository and a goodbye/goodluck
what this is not
Training Table is your fractional training department. We show up every month. We know your brand. We build with you and stay with you- as long as you need us to.
READY TO START
not sure where to begin? start with THE audit
It takes about 20 minutes and gives you a clear picture of where you stand. Whether you work with us or not, it's worth doing.
Already done the audit? Book a Strategy Session and let's talk through what you found.